Support

Contact

Email afonso.quinaz@gmail.com, or use Settings → Message the devs in the game. Include your device, iOS version and, if it is about your account, your Undead Ends username (Settings → Account). Never send your password or recovery code.

Common questions

How do the zombies choose their road? Every move, each zombie steps to the neighbouring road tile that is closest to the house, going around barricades (tanks ignore barricades). The lines on the board show each route; a solid line ends at the pit it will fall into.

Why was my barricade refused? Every zombie (except tanks) must always have a way to the house. A barricade that would trap one is refused.

What is par? The fewest barricades that can win. Win with par for three stars.

Who am I racing in Duel? Another player when someone is free. If nobody is free after about half a minute, you race a computer opponent, labelled COMPUTER OPPONENT / CPU.

Someone is offensive or cheating. Open their profile, tap ⋯ at the top right and choose Report player or Block. We review reports within 24 hours. Settings → Account → Blocked players lists the people you blocked.

I got a new phone. On the old phone: Settings → Account → Protect my account (set a password, write down the recovery code). On the new phone: Settings → Account → Sign in on a new phone.

My purchase or Undead Ends+ is missing. Settings → Restore purchases, signed in with the same Apple ID. Hint packs are used up once spent and are not restored.

How do I cancel Undead Ends+? In your iPhone's Settings → your name → Subscriptions → Undead Ends+.

How do I delete my account? Settings → Account → Data & account → Delete account (tap twice). This deletes your online account (name, friends, results, reports, blocks, cloud save). Progress stored on the phone stays until you delete the app.