Support

Found a bug, stuck somewhere, or have an idea for the beach? We read everything.

Contact
Open a ticket on our public issue tracker: github.com/afonsoquinaz/protectthesandcastlepublic/issues. Please include your iPhone or iPad model, iOS version and what happened just before the problem.

Frequently asked

Where is my progress saved?

On your device only: your day, coins, upgrades and the whole beach you shaped. Deleting the app deletes it; there is no account or cloud save.

My castle fell. What now?

The card shows how many days you survived and your best. Tap Play Again to start a new beach from day 1. Your best score is kept.

How do I keep the water away?

Water flows wherever the sand is low. Dig a moat around the castle, pile the sand into a wall in front of it, and dig a channel that leads the water back to the sea. Pat your walls firm with the green button when your bucket is empty, and use Test wave to see where the water goes before the tide.

Why are there ads?

The game is free. Ads only play when you choose one: the gift button lists bonuses (Super Shovel, Castle Shield, Calm Sea and more) that you can earn by watching a short video. The game never shows an ad on its own.

There is no sound.

Check the volume and the silent switch, and the sound settings in the game.

The game feels slow on my phone.

The game lowers its resolution and shadows on its own when a device can't keep up. Closing other apps helps too.

How do I see the tutorial again?

Settings → Replay the tutorial.